Frequently Asked Questions

The Hub Karen mall, Karen Bogani Road, Karen, Nairobi

Cash, M-Pesa, and most major cards are accepted at the market. Online orders placed through this site are confirmed by our team before payment is arranged.

Yes, every stall is run by the artisan or trader behind the work. Pieces are handmade in Kenya using traditional techniques passed down through families and communities.

Many stalls can arrange shipping for larger or fragile pieces. Enquire on the product page or contact us directly with your destination and we'll confirm options and costs.

Proceeds go directly to the artisans and traders who make and sell each piece, supporting families and craft traditions across Kenya.

Live craft demonstrations, occasional traditional dance performances, and stallholders happy to explain the story and technique behind their work.